When you seek a different vantage point, it changes your perspective.

While businesses may set a standard price for their services, the truth is that not all customers, in all segments, in all locations, and in all situations will value your services at a similar price. All customers go through their own unique needs and experiences when it comes to the services you offer.

 

By better understanding the market using real-time data, you can adjust pricing in a way that improves customer convenience, experience, and satisfaction.

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Improve Customer Convenience

Using Dynamics Billing, a service provider can provide greater convenience to its customers by directing them to available service options by offering incentive pricing. Greater convenience leads to greater customer satisfaction.

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Utilize Customer Insights

Dynamics Billing uses data from IoT sensors or operational systems that can provide insights into usage, capacity, availability of assets or customer behavior. This can then be used to guide a customer’s behavior through pricing incentives.

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Recognize Unique Situations

Situational rules can be applied to the Dynamics Billing software to offer customers pricing that is unique to their segment and situation. Connecting pricing to customer situations will enable you to maximize revenue while also providing optimal value to customers for the services they are receiving.

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Omniware Dynamics Billing is integrated with Microsoft Dynamics, which allows you to enhance your ERP / CRM system with powerful billing capabilities and a familiar interface.

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