With great power comes great responsibility.
As customers’ needs can change from day-to-day, demonstrating a strong capability to communicate can instill trust, a long-term commitment, and a greater likelihood of making payments on time.
Better customer service starts with timely and well structured communication processes.
Create and Automate Your Process
Sending messages manually leaves room for error. Dynamics Billing lets you select the timings of your reminders, as well as the channels you want to use, in order to automatically communicate payments with customers.
Follow Your Local Regulatory Guidelines
Since collections obligations can vary by jurisdiction and industry, our software can help you configure process steps that are in compliance with state or jurisdictional requirements.
Be Responsive and Responsible
Over time, your customers may need to make payment arrangements to fit with their current business needs. By being responsive to your customers requests, you are in a better position to offer flexible payment plans in a more timely manner.
Omniware Dynamics Billing is integrated with Microsoft Dynamics, which allows you to enhance your ERP / CRM system with powerful billing capabilities and a familiar interface.