Professional Services

At Omniware, our professionals have many years of experience developing within the Microsoft Dynamics platform. Let us use our expertise to help you get the most out of CRM.

Let us help you get the

most out of Dynamics 365

 

  • Architecting, implementing and customizing Microsoft Dynamics CRM projects
     

  • Custom portal design and development including ADX Studio
     

  • Efficient and transparent project management support

 

  • Workflow analysis and customizations

 

  • Dynamics CRM 2011, 2013, 2015, 2016

  • ADX Studio

  • ASP.NET, C#, VP.NET

  • Web API's

  • Restful Services

  • ASP.NET MVC 4, Entity Framework, Unity, Signal$, JQuery, Kendo Framework

  • MS SQL Server, MySql, and Oracle

 

Our Services

Proficiencies

Omniware's core product, Dynamics Billing, is a testament to our Microsoft Dynamics expertise. Using Microsoft Dynamics CRM, we've built a robust billing solution that marries the customer facing management of CRM with the billing functionality of invoicing, product management, and pricing to enable a 360 degree view of the customer for our customers.

This platform has been used by many customers such as Bell Canada, CBC Innovis, Hewlett Packard Enterprise, DXC Technology and Easyvoice.
 
Incorporating a sophisticated billing engine into Dynamics CRM required significant architecture, design, and development within the CRM environment.  It is this experience which Omniware can bring to your CRM projects.

 

Why is 

the right choice?

Engage Customers

Build personalized experiences across all customer touchpoints from consideration to purchase to support by using contextual data to get a complete view of customers, and draw actionable insights that can deliver personalization at scale.

Empower people to achieve more by giving them proven processes, familiar tools and intelligent guidance to take the next best action so they can do their best work while keeping organizations and information secure.

Accelerate the speed of doing business, improve service levels, and reduce costs with intelligent processes that anticipate the future and coordinate people and assets more efficiently across manufacturing to finance to retail.

Use data as a strategic asset, shifting from reactive to proactive, automating processes, and innovating with new business models, services, products, and experiences—all to differentiate, innovate and create opportunities.

Empower Employees

Optimize Operations

Transform Products

Dynamics 365 brings together the best of Microsoft's CRM and ERP cloud offerings into one cloud service with specific, purpose-built applications for key business processes—like Sales, Field Service, Operations and Customer Service, among others. A connected ERP and CRM system is a key differentiator.