Frequently Asked Questions
Don't see your question below? Email us at email@example.com.
What is Dynamics Billing and how can it help my business?
How does Omniware help with customer service?
Will I need computing equipment to use your software?
Invoicing and Customer Payment
How do customers receive their bills?
How many customers can I have in the system?
Dynamics Billing is designed to handle any size business. The Dynamics Billing software currently provides billing to over 100 million accounts per month and has infrastructure to handle hundreds of millions more.
How many users can I have in the system?
I send/receive data from many operational systems. Can Dynamics Billing make this easy for me?
I have many commercial accounts that have specific invoicing needs. How can Dynamics Billing help me?
Dynamics Billing comes with a built-in Customer Relationship Management (CRM) system, and can easily integrate with your existing CRM. With Omniware, you can configure specific rules for how customers receive their invoices. We can perform many tasks such as splitting invoices for the same customer or routing them to different offices. When you provide us with your challenges, we can show you exactly how our software can handle your specific situation better than the competition.
How many Products can Dynamics Billing manage?
Dynamics Billing supports a comprehensive range of products and services and there is no limit to the number. We provide the most intuitive way for organizations to manage constantly changing products and services. One customer may organize their products by country and state while another customer organizes by model categories and sub-categories. Product attributes can be used in rating and billing as well, making it easier to implement price changes to all products and services.
My rates are constantly changing and have become very complicated? How can Dynamics Billing solve this challenge?
Dynamics Billing has the industry’s most dynamic options for supporting complex rates. You have the ability to create an unlimited number of rates, billing types, and account types. Each rate can be broken down further into tiers with their own discounts and penalties. Billing types differentiate between groups of rates, making reporting easy. Groups of accounts can be separated into Account Types to bill subsets of your customer base.