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Thank you very much Mr. Roboto for doing the jobs nobody wants to
You have seen the problems many times before, a tax or regulatory change has to be communicated to customers at the same time as sales changes the billing mechanism for 4 of your 10 products.
What happens when your billing system cannot accommodate constant regulatory updates and ongoing changes to your portfolio of products and services? People are thrown at manual calculations, fixing errors, correcting inaccurate bills, soothing disgruntled customers and confused employees.
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