Flex your agility by offering customers flexibility
Take stress off your customers and employees by providing agility and flexibility with your services. Utilities can offer payment arrangements capability with flexible software. Dynamics Billing centralizes all information needed to make payments and resolve customer service requests, including account information, invoices, and in-system payment.
Different options of payment plans are available, including fixed monthly, user defined future payments of specific amounts on set dates, and the ability to set parameters for payment plans, such as months to pay off debt, and set dollar amounts to pay off debt.
Credit applications are issued directly to customers from within the system to facilitate the credit check process. Approvals are reflected on customer accounts and accessible by both the customer and your customer service team.
Omniware Dynamics Billing is integrated with Microsoft Dynamics, which allows you to enhance your ERP / CRM system with powerful billing capabilities and a familiar interface.