Business Services

Uniform Billing in Franchise Businesses

Most franchises use their local software or methods for invoicing and collections. The franchisor has no control over how franchisees are invoicing clients. Presenting a uniform customer experience to customers that span franchisee boundaries do not receive uniform service reporting, invoices and payments.

Challenge

Customers that span franchisee boundaries do not receive uniform service reporting, invoices and payments. Franchisees do not issue compliant invoices, causing delays in collections.

Omniware Approach

Omniware Dynamics Billing uses an innovative and efficient structure to allow businesses to identify upstream and downstream price plans. Price plans define how much customers are charged for products or services. Price plans are also used to automatically calculate fees that franchisors or channel partners are paid for their products, services or Intellectual Property. Invoices or Payment statements are customized for each franchise or channel partner.

inside a cafe

Benefits

  • Reduce time and improve accuracy of franchisor or channel partner compensation

  • Manage accuracy of complex compensation methods / amongst channel partners

  • Easily automate financial terms in contracts into compensation flow

  • Ideal for advanced compensation situations such as for Intellectual Property and Data Usage rights

 

Revenue Compensation to Partners or Franchises

Franchise businesses and businesses that use channel partners for sales have difficulty in tracking compensation splits amongst partners. Franchisors or product owners have no control over how franchisees or channel partners invoice their clients or collect payments. 

Challenge

There is no uniformity in the contract terms and data amongst franchisees or channel partners. billing data collected leading to inaccurate revenue reporting. Franchisees or channel partners do not send compliant invoices, causing delays in collections.

Omniware Approach

Omniware Dynamics Billing uses an innovative and efficient structure to allow businesses to identify upstream and downstream price plans. Price plans define how much customers are charged for products or services. Price plans are also used to automatically calculate fees that franchisors or channel partners are paid for their products, services or Intellectual Property. Invoices or Payment statements are customized for each franchise or channel partner.

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Benefits

  • Reduce time and improve the accuracy of franchisor or channel partner compensation

  • Manage accuracy of complex compensation methods / amongst channel partners

  • Easily automate financial terms in contracts into compensation flow

  • Ideal for advanced compensation situations such as for Intellectual Property and Data Usage rights

 

Billing for Variable Usage of Services

Companies that provide services to businesses provide a range of services and revenue models to their customers. Customers prefer to pay for what they use. Business Services want to better reflect their customers' consumption and to monetize this revenue. Business Services companies, such as franchises, facilities rental, asset leasing, maintenance services for specific industries, transportation services, such as car rental, bus or rail transport can offer core services and numerous additional services to satisfy the needs of their customers. For example, Facilities rental companies can charge monthly fees for offices, virtual receptionists and mailboxes. Moreover they can offer variable items which can be charged on a usage basis for items such as meeting rooms, phone lines, calls answered above a threshold, printed pages above a threshold.

Challenge

Calculations of all the base and variable charges can be overwhelming for Business Services companies to manage effectively in their billing system, especially if they are using their accounting system to calculate charges and issue invoices.This complexity is heightened if there are different contract terms with different customers, such as those who occupy a large share of office space and expect lower per office base fees.

Omniware Approach

Omniware Dynamics Billing uses an innovative Billing Mediation Hub to capture all usage for each customer. Usage transactions can be uploaded via files, captured via APIs or IoT devices. Usage transactions are used in calculating billing charges, can be communicated on invoices and can be used to inform decisions of what additional services to offer customers.

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Benefits

  • Allows Business Services companies to offer additional services required by customers

  • Reduce time and improve the accuracy of calculating complex charges for each customer

  • Easier to manage invoice charges from contracts with different terms for different customers 

  • Ideal for advanced usage situations such as for Intellectual Property, Data Usage rights and metered consumption in cloud services or utilities.